Get ahead of clients’ scary year-end statements

By: Brenda Bouw | The Globe and Mail | Feb 4, 2019

Read More, and see what Scott Plaskett says about Get ahead of clients’ scary year-end statements

Scott Plaskett, senior financial planner and CEO at Ironshield Financial Planning in Toronto, says the conversation about market volatility needs to happen when the advisor first meets the client – even if markets are soaring.

“If [investors] are surprised now, they weren’t set up properly to begin with,” says Mr. Plaskett.

Some investors still get stressed out when the market drops, even when an advisor prepares them. Mr. Plaskett believes the reaction isn’t necessarily anger over the markets being down, but a lack of clarity about why.