Tag Archives: ironshield financial

The Secrets of Benefits Planning

Photo by: Michelangelo Carrieri licensed under Creative Commons Attribution 2.0 Generic

Photo by: Michelangelo Carrieri licensed under

In small and mid-sized businesses, there are many common issues that may arise and a number of these problems are related to employee benefits. Recently, I spoke with Roger Thorpe, President of Thorpe Benefits and a specialist in benefits and wellness planning, to discuss his line of work. In today’s blog post, I will highlight some of the problems and share with you some simple solutions and tips that you could try to better manage your benefit plans.

Make no mistake about it: small businesses inevitably struggle with the cost of employee benefits. When a company grows to a certain size, they realize that they must offer a benefit plan in order to attract new employees, who are likely to have had benefits at their old employer. So, the company puts a plan in place for competitive purposes. The cost of benefits varies annually depending on the market, and companies, on average, see a five to ten percent increase in benefit costs per year.

Companies rely on their broker or agent to inform them whether or not a benefit plan is suitable. Nowadays, there are professionals who work in all the different areas of specialty and it is more important than ever to work with a specialist because if you are not, then you are merely getting the generic idea of a service. Having a generic, standard plan could be most frustrating for the business owner because they are not really given a rationale for what the rates cover. Here, I encourage you to work with a benefits specialist and go through a six-step process to discover some of the most common problems and solutions of benefits planning.

1. There is a disconnect between why a benefit plan was introduced in the first place and the role it now plays with employees.

Sometimes, you will find that employee benefits are no longer fulfilling their purpose. With a real mix of Boomers, Gen X-ers and Y-ers in today’s workforce, employee benefits may be way down the list in terms of what they want.

Solution: You want to re-evaluate and ask yourselves: how do I want to treat my employees? This is called the employee benefit philosophy. You want to go back to the basics and set up some parameters and rules around your design. This way, you can really create a benefit plan that would fit the needs of your employees.

2. There is an anxiety when it comes to the cost of benefit plans.

This is one of the most frustrating points for business owners: not knowing what goes into the price of a health or dental rate.

Solution: Learn everything you can about how rates are calculated: the claims, target ratios, loss ratios, inflation, reserves, pooling, commissions, and credibility. Understanding these terms will give you greater confidence when you know what you are paying for. In addition, calculating your own rates will help eliminate that anxiety.

3. The plan is being managed by an inexperienced employee.

In small businesses, this task is often delegated to a junior employee. But with very little training provided, mistakes can go undiscovered, salaries may not be up-to-date, etc.

Solution: Make sure you take the time to provide real training for the administrator in charge of managing the plan. This way, there will be no errors when the company data gets audited. You can even do group training with other companies or schedule one-on-one sessions.

4. There is a lack of employee appreciation and cost accountability.

Employees often don’t seem to appreciate the benefits that they are given by the company. As a result, they start to take them for granted and forget that the employer is the one who is paying for them, not the insurance company.

Solution: Build appropriate employee communication tools. There are a number of ways to do this. First, you could meet with them in person to reconfirm the value that is in the benefit plan and who pays for it. The second thing you could do is to use written statements or memos. An example would be total reward statements, which are summaries of all the salary, bonus, vacation, and benefit costs of an employee, and who pays for them. It is, in essence, an employer- vs. employee-paid comparison, and can be a very powerful tool.

Other methods that allow you to acquire feedback include surveys and focus groups. These are opportunities for employees to discuss what they are looking for from the company.

5. There is no schedule and no tracking mechanism for the plan.

Without a concrete plan, it is difficult to keep track of claims and all the options and alternatives that are available.

Solution: Set up a schedule for the year. Arrange a meeting every 90 days so that you can stay on track with the budget. Plan at least two additional meetings to review all your choices and plan all the alternatives. Allot a time for a face-to-face presentation with your employees for feedback. At this point, you are looking at about seven scheduled meetings throughout the year, but you will find that having these meetings makes managing benefit plans much easier.

6. Incorporating a level of wellness or health promotion into the business is still a fairly new idea.

Solution: Have a discussion on the concept of wellness in your organization and understand how a prevention program could help you in reducing the costs of benefits. In Canada and the U.S., wellness promotion is a huge and important advantage for a company because it educates employees on how to eat well, exercise, manage stress, etc., which shows their competitors in the industry that they can take good care of their employees.

Following these six steps will give you a different way of looking at benefit plan management. This program will allow you to take a more effective and more proactive approach to benefit plans as a business owner. Check out http://thorpebenefits.com/ for tools and resources that can help you create the right plan for your employees or speak to a specialist on this topic.

Related Links
Thorpe Benefits
http://thorpebenefits.com/

How to Choose a Financial Planner
https://www.ironshield.ca/landing/how-to-choose-and-work-with-a-financial-planner-you-can-trust/

Mike Flux – Market Update and Investment Alternatives Q4 2014

MichaelFlux_1000x1230

In this video, I speak with Mike Flux, Senior VP of Connor Clark & Lunn Private Capital to chat about their investment outlook from Q4 of 2014. We also discuss how to interpret the current events, and how to properly position portfolios to take advantage of these market events.

In this second video, Mike gives an update on the alternative strategies that they are using in their portfolios to help reduce the effects of the current volatility without sacrificing returns.

IRONSHIELD Financial Planning’s “Fly On The Wall” update call.
These calls are recorded by Scott Plaskett and allow you to get a behind-the-scenes look at one of his professional update calls. Watch and listen as a “fly on the wall” and get some of the most valuable information you will find on the Internet.

6 Reasons Not To Diversify

Republished with permission from Built to Sell Inc.

Deck: Diversification is a sound financial planning strategy, but does it work for company building?

How does Vitamix get away with charging $700 for a blender when reputable companies like Cuisinart and Breville make blenders for less than half the price?

It’s because Vitamix does just one thing, and they do it better than anyone else.

WhatsApp was just a messaging platform before Facebook acquired them for $19 billion US. Go Pro makes the best helmet mounted video cameras in the world. These companies stand out because they poured all of their limited resources into one big bet.

The typical business school of thought is to diversify and cross sell your way to a “safe” business with a balanced portfolio of products – so when one product category tanks, another line of your business will hopefully boom. But the problem with selling too many things – especially for a young company – is that you water down everything you do to the point of mediocrity.

Here are six reasons to stop being a jack-of-all-trades and start specializing in doing one thing better than anyone else:

1. It will increase the value of your business

When you sell one thing, you can differentiate yourself by pouring all of your marketing dollars into setting your one product apart, which will boost your company’s value. How do we know? After analyzing more than 13,000 businesses using The Sellability Score, we found companies that have a monopoly on what they sell get acquisition offers that are 42 percent higher than the average business.

2. You can create a brand

Big multinationals can dump millions into each of their brands, which enable them to sell more than one thing. Kellogg can own the Corn Flakes brand and also peddle Pringles because they have enough cash to support both brands independently, but with every new product comes a dilution of your marketing dollars. It’s hard enough for a start-up to build one household name and virtually impossible to create two without gobs of equity-diluting outside money.

3. You’ll be findable on Google

When you Google “helmet camera,” Go Pro is featured in just about every listing, despite the fact that there are hundreds of video camera manufacturers. It’s easy for Go Pro to optimize their website for the keywords that matter when they are focused on selling only one product.

4. Nobody cheered for Goliath

Small companies with the courage to make a single bet get a bump in popularity because we’re naturally inclined to want the underdog – willing to bet it all – to win. When Google launched its simple search engine with its endearing two search choices “I’m feeling lucky” vs. “Google search,” we all kicked Yahoo to the curb. Now that Google is all grown up and offering all sorts of stuff, we respect them as a company but do we love them quite as much?

5. Every staff member will be able to deliver

When you do one thing, you can train your staff to execute, unlike when you offer dozens or hundreds of products and services that go well beyond the competence level of your junior staff. Having employees who can deliver means you can let them get on with their work, freeing up your time to think more about the big picture.

6. It will make you irresistible to an acquirer

The more you specialize in a single product, the more you will be attractive to an acquirer when the time comes to sell your business. Acquirers buy things they cannot easily replicate themselves. Go Pro (NASDAQ: GPRO) is rumored to be a takeover target for a consumer electronics manufacturer or a content company that wants a beachhead in the action sports video market. Most consumer electronics companies could manufacturer their own helmet mounted cameras, but Go Pro is so far out in front of their competitors – they are the #1 brand channel on You Tube – that it would be easier to just buy the company rather than trying to claw market share away from a leader with such a dominant head start.

Diversification is a great approach for your stock portfolio, but when it comes to your business, it may be a sure-fire road to mediocrity.

Sellability Score

For more free information on Creating A Business Owner’s Dream Financial Plan, you can listen to a free, eight part series we did exclusively for business owners. The show is also available to subscribe to for free via iTunes.

How to Respond to Market Crashes

Oftentimes, we hear on the news that the markets have crashed, but bear in mind that the media frequently dramatize events and make it seem as if things are really crazy. While things may become a little hectic, the real question is how you respond to such events. In today’s blog post, I will talk about the things you could do in the event of a market crash and the 4 Don’ts and 5 Do’s in terms of your financial affairs during these times.

Generally speaking, when a market crash occurs, there are four classic things that you could do with your money:


  1. Invest an additional sum of money—the best time to buy is when things are the cheapest, and things are cheapest when the market is down.
  2. Keep everything where it is—in addition, you could choose to start a monthly contribution plan.
  3. Don’t do anything—you wouldn’t add or take away anything. You could simply choose to ride it out.
  4. Take a defensive stance—this means you could sell your position, get out of the market, put it into cash, and re-enter the market when it is back to normal. Emotions tend to drive this option, but I highly suggest that you don’t let your emotions dictate your investment decisions.

It’s important to remember that for every crisis, there’s an opportunity. When the market crashes, we weigh our options and decide which of them we should take. History has shown that the more violent the correction, the more rapid the recovery. So what should and shouldn’t we do in these times of opportunity?

4 Things You Should NOT do

1. Don’t Panic

People panic when they are afraid of the unknown. Panicking affects your emotions and your rationality, and you will end up making poor financial decisions as a result. Recognize that a negative market event is a requirement for above average returns. So embrace the fact that when the markets turn south, this is setting your portfolio up for a positive future.

2. Don’t Talk to Your Friends

People only talk about their successes. Your friends are not going to tell you about the failures that they’ve had. The truth is, most of your friends are simply bragging about small, short-term successes. The reality, however, is that those big, short-term successes don’t often translate into sustainable long-term returns.

Talk to a CFP instead because they are trained to understand what a market crash means on a global level. They will really help you figure out your next step.

3. Don’t Sell to Stop the Bleeding

This option is essentially choosing option number four: selling for a perceived “defensive” stance. People want to wait until the market is stabilized before they re-invest in the market because this makes them feel better. However, the reality is that more often than not, these “defensive” investors miss out on some of the greatest gains because they let their emotions dictate their investment decisions. Just think about it logically—the formula for profits is to “buy low and sell high”, not “buy high, hoping to sell at a higher point.” The latter is known as “the greater fool theory.” A fool buys a security without paying any attention to the actual value of that security in the hopes that they can find a greater fool to sell it to in the future at a higher price. Take a moment to think about that. Simply put, investing is all about paying the right price for something and the right price is more often than not present right after a market setback. This is called in simple terms “a sale.”

4. Don’t Be Uneducated

Make sure you talk to a financial planner. It is important to understand the situation at hand and discuss the plan and strategy with your financial planner. One of your options is to listen to our Fly on the Wall webinar series and listen in while I talk to various investment professionals and portfolio managers that we work with and get firsthand information on the status of the market. Remember to stay informed and understand the fundamentals of what you are dealing with.

5 Things You SHOULD Do

1. Educate Yourself

This tip essentially reiterates the last point in the previous list. Educate yourself so that you and your financial planner both understand the plan and the strategy.

2. Align Yourself with a Discretionary Investment Firm

Ensure that you are making the right decisions with an investment firm that can implement your portfolio strategy and work on your behalf to take advantage of any opportunities that present themselves. Discretionary management allows advisors to make decisions for their clients based on the discussions they have had and the investment policy statement that has been put in place. Make sure that this is properly set up because you are protected if your portfolio manager ventures outside of these boundaries. They can become liable for doing so.

3. Consider Tax Loss Selling

When the markets are down by a significant percentage, you can trigger that loss by choosing to sell an investment, and then re-invest it in another version of your current portfolio. This allows you to avoid the superficial loss rule in Canada, which states that you are not allowed to claim a loss that you triggered by selling and then repurchasing the same security. Selling an investment and re-investing it in a different version essentially allows you to sidestep this rule.

Now, you can take the loss that you triggered and offset any taxes that were paid on any gains you had prior to the current year. So if you had paid taxes on a capital gain within the past three years, you can reclaim that loss and get some money back. Similarly, you can also take that loss that you triggered and carry it forward indefinitely. This will allow you to offset any future gains with some capital losses.

4. Make Sure You Don’t Get Caught in the Paperboy Syndrome

If your paperboy qualifies for the same type of investments that you are in, consider migrating your portfolio to a more appropriate investment solution that is better suited and priced for your level of investment account. Watch out for the three thresholds. If your portfolio is:

Less than $100,000—mutual funds are ideally suited for you (good diversification; something anybody can purchase)

$100,000 and above—start hiring your own portfolio manager and investment counselling firm to work with (really direct and customized management tailored to each individual)

5. Recalibrate Your Financial Plan

Whenever the markets drop by a certain level, it is understandable that you would have a lot of unanswered questions. Recalibrating your financial plan could be called the first thing you should do. It means taking your plan and keying in the current values so that you would know what you are working with. Work with your financial planner to answer all your questions and find out how the market crash would affect your financial decisions and goals. You can check out the report at our website called 12 Key Questions You Must Ask a Financial Advisor Before You Hire One. It will help you get involved with a financial planner and begin the process of managing your finances.

Related Links
How to Choose a Financial Planner
https://www.ironshield.ca/landing/how-to-choose-and-work-with-a-financial-planner-you-can-trust/

Fly on the Wall Update Calls
https://www.ironshield.ca/blog/fly-on-the-wall-update-calls/

What’s so special about the million-dollar mark?

Republished with permission from Built to Sell Inc.

If you’re wondering when is the right time to sell your business, you may want to wait until your company is generating $1 million in earnings before interest, taxes, depreciation, and amortization (EBITDA).

What’s so special about the million-dollar mark?

The million-dollar mark is a tipping point at which the number of buyers interested in acquiring your business goes up dramatically. The more interested buyers you have, the better multiple of earnings you will command.

Since businesses are often valued on a multiple of earnings, getting to a million in profits means you’re not only getting a higher multiple but also applying your multiple to a higher number.

For example, according to our research at www.SellabilityScore.com, a company with $200,000 in EBITDA might be lucky to fetch three times EBITDA, or $600,000. A company with a million dollars in EBITDA would likely command at least five times that figure, or $5 million. So the company with $1 million in EBITDA is five times bigger than the $200,000 company, but almost 10 times more valuable.

There are a number of reasons that offer multiples go up with company size, including:

1. Frictional Costs

It costs about the same in legal and banking fees to buy a company for $600,000 as it does to buy a company for $5 million. In large deals, these “frictional costs” become a rounding error, but they amount to a punitive tax on smaller deals.

2. The 5-20 Rule

I first learned about the 5-20 rule from a friend of mine named Todd Taskey who runs an M&A firm in the Washington, D.C. area. He discovered that, in many of the deals he does, the acquiring company is between 5 and 20 times the size of the target company. I’ve since noticed the 5-20 rule in many situations and I believe that more often than not, your natural acquirer will indeed be between 5 and 20 times the size of your business.

If an acquiring business is less than 5 times your size, it is a bet-the-company decision for the acquirer: If the acquisition fails, it will likely kill the acquiring company.

Likewise, if the acquirer is more than 20 times the size of your business, the acquirer will not enjoy a meaningful lift to its revenue by buying you. Most big, mature companies aspire for 10 to 20 percent top-line revenue growth at a minimum. If they can get 5 percent of organic growth, they will try to acquire another 5 percent through acquisition, which means they need to look for a company with enough girth to move the needle.

3. Private Equity

Private Equity Groups (PEGs) make up a large chunk of the acquirers in the mid market. The value of your company will move up considerably if you’re able to get a few PEGs interested in buying your business. But most PEGs are looking for companies with at least $1 million in EBITDA. The million-dollar cut-off is somewhat arbitrary, but very common. As with homebuyers who narrow their house search to houses that fit within a price range, or colleges that look for a minimum SAT score, if you don’t fit the minimum criteria, you may not be considered.

If you’re close to a million dollars in EBITDA and getting antsy to sell, you may want to hold off until your profits eclipse the million-dollar threshold, because the universe of buyers—and the multiple those buyers are willing to offer—jumps nicely once you reach seven figures.

Sellability Score

For more free information on Creating A Business Owner’s Dream Financial Plan, you can listen to a free, eight part series we did exclusively for business owners. The show is also available to subscribe to for free via iTunes.

Mike Flux – General and Investment Alternatives Update Q3 2014

MichaelFlux_1000x1230

In this video, I speak with Mike Flux, Senior VP of Connor Clark & Lunn Private Capital to chat about their investment outlook from Q3 of 2014. We also discuss how to interpret the current events, and how to properly position portfolios to take advantage of these market events.

In this second video, Mike gives an update on the alternative strategies that they are using in their portfolios to help reduce the effects of the current volatility without sacrificing returns.

IRONSHIELD Financial Planning’s “Fly On The Wall” update call.
These calls are recorded by Scott Plaskett and allow you to get a behind-the-scenes look at one of his professional update calls. Watch and listen as a “fly on the wall” and get some of the most valuable information you will find on the Internet.

How To Get a Big Company Multiple For Your Business

Republished with permission from Built to Sell Inc.

Big public companies trade at a significant premium over small businesses in the same industry because investors perceive big, sophisticated companies as a safer bet than small, owner-dependent companies.

Let’s take a look at the professional services industry. Although most consultancies are a small collection of experts, there are also a handful of big publicly traded professional services firms. Omnicom (NYSE:OMC) is a massive marketing services company with a market capitalization of around $18 billion. For all of 2013, Omnicom reported pre-tax income of $1.66 billion, meaning they are trading at around 11 times pre-tax income.

Smaller service businesses trade at much lower multiples. We know this because at our firm we offer The Sellability Score questionnaire which asks smaller business owners (our typical user has between $1 million and $20 million in sales) if they have received an offer to buy their business, and if so, the multiple of their pre-tax profit the offer represents. When we look at the professional services segment, we find the average multiple over the last two years was 3.81—almost three times lower than Omnicom.

When we isolate professional services companies with at least $3 million in revenue, the multiple being offered goes up to 4.97 times pre-tax profit, but it is still less than half of Omnicom’s 11 times.

And in case you thought this phenomenon was unique to the marketing services vertical, take a look at the IT services giant Accenture (NYSE:ACN). Accenture reported pre-tax income of $4.3 billion in 2013 and currently has a market capitalization of more than $52 billion, meaning they are trading around 12 times pre-tax profit, which is more than double the price we see being offered to smaller professional services firms.

How To Get a Big Company Multiple For Your Business

So how do you get a public company-like multiple for your business? One approach is to look for a strategic buyer. Unlike a financial buyer that is looking for a relatively safe return on their capital invested (which is the reason investors place a premium on big, stable companies trading on the stock market), a strategic buyer will value your company on how buying you will impact them.

Let’s imagine you have a grommet business predictably churning out $500,000 in pre-tax profit. These days, a financial buyer may pay you around 4 or 5 times earnings – in this case, roughly $2.5 million – if you can make the case your profits are likely to continue well into the future.

Now let’s imagine that a company that sells a billion dollars worth of widgets starts sniffing around your grommet business. They think that if they integrate your grommets into their widgets, they can sell 10 percent more widgets next year.

Therefore, your little grommet business could add 100 million dollars of revenue for the widget maker next year – and that’s just year one after the acquisition. Imagine what your business could be worth in their hands if they continued to sell more widgets each year because of the addition of your company.

The widget maker is not going to pay you $100 million for your business, but there is somewhere between the $2.5 million a financial buyer will pay and the $100 million in sales that the widget maker stands to gain next year that is both a good deal for you and for the widget maker.

Premium multiples get paid to big companies, and also to the little ones that can figure out how to make a big company even bigger. If you’d like to know how your company performs on The Sellability Score, simply complete the 13-minute questionnaire here at www.businesssellabilityaudit.com

Sellability Score

For more free information on Creating A Business Owner’s Dream Financial Plan, you can listen to a free, eight part series we did exclusively for business owners. The show is also available to subscribe to for free via iTunes.